Nigeria’s Official Cleaning Services Provider

🧹 CleanMe.ng - Frequently Asked Questions (FAQs)

1. What is Cleanme.ng?

Cleanme.ng is a professional cleaning service platform in Nigeria that connects individuals and businesses with top-rated cleaning solutions. We manage the entire process — from quote to cleaning — while our vetted contractors handle the execution.

2. What types of cleaning services do you offer?

We provide a wide range of cleaning services, including:

  • House Cleaning
  • Estate Cleaning
  • Compound Cleaning
  • Rugs and Furniture Cleaning
  • Post-Event Cleaning
  • Church & Worship Centre Cleaning
  • Office & Commercial Cleaning
  • Hotel Cleaning
  • Custom Cleaning Requests

Learn more on each at: book.cleanme.ng

3. How do I book a cleaning service on Cleanme.ng?

Visit Cleanme.ng, select the type of service you want, fill in your location, preferred date, and any special instructions. You’ll receive a customized quote and invoice once availability is confirmed.

4. Is same-day or next-day cleaning available?

Yes, but urgent bookings may attract an additional service charge. We recommend booking early to secure preferred slots.

5. How much does it cost to clean my home or office?

Pricing depends on service type, space size, and urgency. You can get an instant quote via our online quote generator at cleanme.ng/quote.

6. Who performs the cleaning jobs?

All cleaning tasks are executed by carefully screened and approved professional cleaning companies or individuals contracted and trained by Cleanme.ng. We handle admin, logistics, and quality control.

7. Can businesses use Cleanme.ng?

Absolutely! Cleanme.ng works with companies for scheduled office cleanings, event cleaning, and facility maintenance. We also support hotels and large property managers.

8. Do you provide cleaning in all Nigerian cities?

We currently operate in major cities including Lagos, Abuja, Port Harcourt, Enugu, Benin City, and more. Our coverage is expanding. Contact support to confirm service in your area.

9. How do I become a cleaning contractor with Cleanme.ng?

If you're a cleaning professional or run a cleaning company, apply through our partner program. You’ll be vetted and added to our silent contractor pool. Visit cleanme.ng/partner to begin.

10. Is my payment secure on Cleanme.ng?

Yes. All payments are processed securely through trusted payment gateways like Paystack and Flutterwave. Receipts and invoices are sent automatically to your email. You can also use the Transfer payment mode to skip the charges, but we expect you to send us the receipt via WhatsApp or Email after the payment is completed.

11. How do I reschedule or cancel a booking?

You can reschedule up to 24 hours in advance by replying to your confirmation email or contacting our support. Cancellations may incur a small fee if made too close to the service time. We are always ready to help you reschedule that tight moment.

12. Can I leave a review after a cleaning?

Yes. After every cleaning, you’ll receive an email to rate the service. Your feedback helps improve service quality and contractor performance. Your review is important to us — it helps us know the quality offered to you by the cleaner.

13. Does Cleanme.ng use eco-friendly products?

Where possible, our partners use non-toxic and eco-friendly products. You can request specific products or preferences during booking.

14. Why should I use CleanMe.ng instead of hiring cleaners directly?

We save you time, reduce risk, manage quality, and ensure secure payment. Plus, we only assign vetted cleaners who meet our performance standards.

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